Kelly Singleton is HRD @ MAG and has had a diverse career starting in retail management and progressing into the world of HR. Over the years she has worked across several industries including retail, automotive, aviation, health care, IT and professional services, and has successfully implemented people strategy to drive business performance. Her role at MAG is a very commercial one and sees her working in partnership with the leadership team to drive the digital agenda and deliver corporate growth.

MAG is the UK’s leading airport group and owns and operates Manchester, London Stansted and East Midlands Airports, together with a significant property business. MAG employs over 6,000 people and annually serves over 55 million passengers. MAG’s strategy is to increase long-term shareholder value by generating profitable growth through the further development of its assets and by offering a high quality user experience for customers using its airports. By achieving this goal, MAG aims to become a global leader in airport management, products and services. MAG also has a substantial property business, with over £640 million of investment property assets across its airports, and has a 50% investment in the £1 billion, 5 million sq ft Airport City development at Manchester Airport. Its MAG USA business works with airports to develop and operate terminal and retail solutions, passenger lounges and car parking facilities. MAG has also launched its own technology and e-commerce business (MAG Online) to respond to technology-driven changes in the way passengers travel and to move the airport experience into a new digital era. Utilising advanced MI, digital platforms and new and emerging technologies, 'MAG-O'​ is a fast moving, agile engine house of ideas and innovation. Its focus is to create new and exciting online and physical products to service our passengers at every step of their physical and online journey. MAG is managed on behalf of its shareholders who comprise Manchester City Council (35.5%), IFM Investors (35.5%) and the nine other Greater Manchester local authorities (29%) MAG is a growing business that is using its success to drive regional benefits; focusing on employment, skills, education and regeneration. 20,530 young people’s education in our local communities were directly supported by MAG in the last year. We contributed £6.2 billion to the national economy and our airports employed 39,600 people on site. Our operations are carbon neutral and currently 100% of our energy needs for our airports is achieved through renewable sources.